All I know is that I cannot log in, as my account would disappear."Īfter around 30h, I recived email, that I should reset my password, and I clicked the link, chose new password, verified the new email address, and bam, my account is back as it was never gone. So I've send the photo and a text "I'm not even sure if I've been hacked. After a few hours I received a automatic response from instagram that I should take a photo of myself holding a paper with handwritten certain number they gave me and my full name. Whats VERY IMPORTANT when they ask you if can access email address that you originally verified your account for, click that you CAN"T and choose a deferent email address. Go to and work your way as you would if your account would be stolen. The only way to contact Instagram help center when you cannot access your account is if your account has been stolen. So, if your account is deleted, it appears your best bet is to know someone working in the technical side of Facebook!ĪLRIGHT EVERYONE I HAVE THE SOLUTION! My disappeared account is back with all my photos, followers, likes ect. But there are no thanks due to Instagram whatsoever. In the end, human kindness and goodwill won out. I am so grateful to my friend, and friend of my friend. I gratefully accepted the offer, and lo, within a day or two, my Instagram account was back up and running. He had a friend working in Facebook in Dublin, who may be able to look into my account. I had just about resigned myself to losing the account and data forever, when a friend got in touch. In my case, I contacted Instagram multiple times via webforms and via Twitter. It seems that Instagram have a tendency to remove accounts, without any warning or communication to the impacted parties. Many readers have contacted me since I published this post as they have found themselves in the same situation. I am missing connections with people I followed. I'm sure that the Terms & Conditions I accepted when I signed up protect Instagram in eventualities like this.
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